Wednesday August 31, 2022

Incident

Issues with the Slack interface

Issue summary:
From August 31, 2022 at 7:24 PM PDT to September 1, 2022 at 12:15 AM PDT, some customers experienced visual trouble with the Slack interface. Multiple message attachments overlapped, making them inaccessible.

We traced this to a recent code change, which we reversed — resolving trouble for all affected users.

5:22 PM PST

We've rolled out a fix and the Slack interface is now working as expected. If you're still encountering any trouble, please reload Slack using Ctrl/Command + Shift + R. Thank you for your patience while we sorted out this issue.

Edit: We updated this message to add additional clarity on the resolution of the issue.

1:01 AM PST

We're still actively investigating this issue, but we don't have any new information to share at this time. Thanks for sticking with us as we continue to work towards a fix.

11:39 PM PST

Some customers may be experiencing visual issues with the Slack interface, including issues with the message input box overlapping channel content, and overlapping file thumbnails.

We're investigating and we're very sorry for the disruption. We'll provide an update as soon as we have more information.

11:04 PM PST

Services affected

Messaging

Posts/Files

Status

Incident