Thursday September 8, 2022

Incident

Some users may experience issues drafting a message that contains a link/hyperlink

Issue summary:
On September 8th, 2022 from around 6:44 AM to 7:10 AM PDT some users on desktop clients experienced issues with drafting their messages and saw unexpected character replacements when links with quotes were used. This was caused by an update that was launched and reverting it fixed the issue for all affected users.

12:46 PM PST

We’ve rolled out a fix and drafting messages should be working as expected now. If you are still encountering this issue, please reload Slack using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux). Thank you for your patience while we sorted out this issue.

9:15 AM PST

Our engineering team has found the cause of the issue and are working to resolve it. We'll be back with another update as soon as we have more information to share.

8:24 AM PST

Some users may be experiencing issues with drafting their messages and seeing unexpected character replacements when links with quotes are used.

We’re actively looking into this, and we’ll report back as more information becomes available. We apologize for the disruption.

7:42 AM PST

Services affected

Messaging

Status

Incident