Monday October 10, 2022


When switching channels, items that open on the right-hand side including threads, mentions & reactions, and saved items hide immediately.

Issue summary:
On October 10, 2022 from 5:04 PM PDT to 11:01 PM PDT, some users experienced issues when switching channels in Slack. This resulted in saved items, threads, mentions and reactions, (as opened on the right-hand side) being hidden immediately.

We identified that the issue was the result of a recent update. We have rolled back this change which has fixed the issue for all impacted users.

2:48 AM PST

Customers should no longer be experiencing issues with items hiding when switching channels.

If the issue persists, please reload Slack using Command + Shift + R or Ctrl + Shift + R.

11:09 PM PST

Some customers may be experiencing issues when switching channels. Items that open on the right-hand side, including threads, mentions & reactions, and saved items, may hide immediately.

We're actively looking into this, and we'll report back as more information becomes available. We apologize for the disruption.

8:42 PM PST

Services affected