Wednesday October 12, 2022

Issue summary:

Starting around 12:00 AM PDT until 08:30 AM PDT on October 12, 2022, some users experienced issues with connectivity and threads loading.

We discovered that an unusually large number of requests within a short timeframe resulted in a database failure causing errors and slowness. The issue has since been resolved.

Please contact feedback@slack.com for a Root Cause Analysis if one is required for your team.

4:54 PM PST

We have resolved the connectivity issues that users were encountering. Thank you for your patience while we investigated.

8:41 AM PST

Though we don’t anticipate any further interruptions, this issue is still under investigation. We will share an update here when we have more information.

3:57 AM PST

While we have seen some signs of improvement, we’re still investigating the issue and don’t have any new information to share at this time. We’ll be back with another update in 30 minutes.

3:27 AM PST

We’re seeing signs of improvement with Slack loading as expected, but we’re still monitoring the situation. We’ll be back with another update as soon as the issue is confirmed to be fully resolved.

2:41 AM PST

Some users may be having trouble with loading Slack, including threads. We are sorry for this inconvenience and are actively investigating. We will continue to share more details as we know more.

1:54 AM PST

Some users may be experiencing connectivity issues. We're investigating and will provide an update as soon as we have more

12:41 AM PST