Monday December 5, 2022

Issue summary:
From December 1, 2022 at 12:10 PM PST to December 5, 2022 at 2:43 PM PST, some customers may have experienced issues with blank channels and direct message conversations.

We made a small change to improve the screen reader experience that inadvertently introduced a syntax error. We corrected this error, resolving the problem for all affected customers.

6:47 PM PST

The issue loading channels and messages should now be resolved. Please reload Slack (Command/Control + Shift + R) and let us know if you are still running into any issues.

Thank you for your patience while we sorted out this issue.

3:00 PM PST

We've confirmed that this issue is isolated to Slack in desktop. We continue to work on a fix and we're hoping to see signs of improvement shortly.

2:13 PM PST

We've identified the issue and are working on a fix. We're hoping to see signs of improvement shortly.

1:42 PM PST

Some users may be experiencing issues loading DMs or channels, resulting in a blank screen.

We're investigating and will post an update as soon as possible.

1:13 PM PST