Thursday December 8, 2022


Trouble with exports

Issue Summary:

From December 8, 2022 at 03:15 PST to December 8, 2022 at 05:10 PST, some customers may have experienced issues with exports failing. This was due to a lack of disk space on one of the hosts running export jobs. We fixed this issue by terminating the host which resolved the problem for all affected customers.

7:45 AM PST

We've resolved the issue with exports failing and they are now working as expected. Thank you very much for your patience while we worked on getting this resolved.

5:53 AM PST

We've identified the cause of this issue and users should no longer be seeing errors, but we're still working towards a full resolution. We'll be back with another update as soon as the issue is fully resolved.

5:37 AM PST

Some users have reported issues with exports failing to complete at this time. We're working to resolve the issue and will share more information as soon as it's available. Thank you for your patience.

4:58 AM PST