Monday January 16, 2023

Incident

Users may experience issues accessing or loading Slack, have trouble creating posts, and using Workflow Builder.

Issue summary:
From January 16th, 2023 04:59 to 08:38 AM PST, some users experienced issues creating Posts, using workflows, and trouble accessing Slack.

We traced this back to an issue with our internal DNS configuration. Once this was identified and resolved, functionality was restored to all impacted users.

3:06 PM PST

We've resolved the issue with access to Slack. Posts and workflows are back to full functionality. If you're still encountering any trouble, please reload Slack using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux). Thank you for your patience while we worked on resolving this issue.

10:40 AM PST

Thank you for your continued patience. Users should now be able to access Slack, create and view posts, and use workflows normally. We'll continue to provide updates as more information becomes available.

9:54 AM PST

Thank you for your continued patience. Users should see an improvement in accessing Slack. Users should now be able to create and view posts and use workflows normally. We'll continue to provide updates as more information becomes available.

9:17 AM PST

Users may have trouble signing-in to their workspaces. Users may also have trouble creating and viewing posts. Users may also not be able to use workflows, or see duplicated output from workflows.

8:43 AM PST

Services affected

Posts/Files

Apps/Integrations/APIs

Connections

Status

Incident

Incident

Some Android users may be experiencing issues when trying to access a workspace

Issue summary:
From January 10th 04:11 AM PST to January 16th 07:54 PM PST, some of our fellow Slack colleagues were unable to access their workspaces on Android. We're happy to share that this issue was specifically related to our internal testing app, having no impact on the Slack production app nor our Customers.

This issue has been resolved and will have no impact on our future Android app releases.

1:55 AM PST

Our team identified that this issue has not impacted the Slack production app and current Android users should not be experiencing issues accessing their workspace. We will resolve this issue internally before our next Android app release.

2:51 PM PST

We continue to investigate this issue and will share updates as soon as they're available. Thank you for your patience.

1:34 PM PST

Some Android user maybe experiencing issues accessing their workspace from the mobile app. Users may be getting an error message stating "workspace can't be found". For now they can restart their Slack app as a workaround.
We're currently investigating, and we'll share updates as we have more information. We're sorry for the disruption.

12:46 PM PST

Services affected

Login/SSO

Status

Incident