Wednesday January 18, 2023

Incident

Some customers may be missing channels and DMs in their sidebar

Issue summary:
From January 18th, 2023 7:45AM to 8:46PM PST some users experienced issues with missing channels and DMs in their sidebar. This affected only users of free teams.

This was due to a feature rollout which was rolled back and the issue is now resolved.

6:35 AM PST

We’ve resolved the issue with missing channels and DMs in the sidebar for all impacted users. We appreciate your patience while we sorted this out and apologize for any disruption to your work day.

8:53 PM PST

We’re still investigating this issue and will report back as soon as we have more information to share.

8:20 PM PST

Some customers may be missing channels and DMs in their sidebar. We apologize for any disruption. We’re currently working to resolve this.

7:45 PM PST

Services affected

Connectivity

Messaging

Status

Incident