Monday January 16, 2023

Incident

Users may experience issues accessing or loading Slack, have trouble creating posts, and using Workflow Builder.

Issue summary:
From January 16th, 2023 04:59 to 08:38 AM PST, some users experienced issues creating Posts, using workflows, and trouble accessing Slack.

We traced this back to an issue with our internal DNS configuration. Once this was identified and resolved, functionality was restored to all impacted users.

3:06 PM PST

We've resolved the issue with access to Slack. Posts and workflows are back to full functionality. If you're still encountering any trouble, please reload Slack using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux). Thank you for your patience while we worked on resolving this issue.

10:40 AM PST

Thank you for your continued patience. Users should now be able to access Slack, create and view posts, and use workflows normally. We'll continue to provide updates as more information becomes available.

9:54 AM PST

Thank you for your continued patience. Users should see an improvement in accessing Slack. Users should now be able to create and view posts and use workflows normally. We'll continue to provide updates as more information becomes available.

9:17 AM PST

Users may have trouble signing-in to their workspaces. Users may also have trouble creating and viewing posts. Users may also not be able to use workflows, or see duplicated output from workflows.

8:43 AM PST

Services affected

Posts/Files

Apps/Integrations/APIs

Connections

Status

Incident