Wednesday January 25, 2023

Issue summary:
On January 25, 2023, from 2:41 PM PST to 6:17 PM PST, some customers may have experienced custom emojis failing to load.

We traced this back to a recent configuration change. When we rolled back the configuration, the problem was resolved for all affected customers.

8:19 PM PST

Customers should no longer be experiencing issues with custom emoji.

We’re sorry for the disruption caused, and thank you for your patience.

6:29 PM PST

Some users may be experiencing issues with rendering custom emoji.

We’re investigating and we’ll post an update as soon as possible.

4:38 PM PST