Monday February 13, 2023

Incident

Threads are currently not loading for some users

Issue summary:
On Monday February 13th, 2023 at 07:00PM to Tuesday February 14th, 2023 at 01:02 AM PST, customers were unable to view threads in public channels they had not joined. This was caused by a recent code change - we've deployed a correction to this and the issue is now resolved.

Should customers continue to experience this behaviour, a hard refresh of the Slack client will fix this.

2:29 AM PST

We’re receiving reports around trouble loading threads in channels that users have not joined yet. We’re on the case and will provide another update once we have more details to share. We’re sorry for the disruption.

11:00 PM PST

Services affected

Messaging

Status

Incident