Wednesday February 8, 2023

Issue summary:
On February 8, 2023, from 12:09 PM to 4:56 PM PST, customers on the Free, Pro, and Business+ plans may have experienced issues searching for messages in Slack.

We made a recent update that unintentionally prevented search results from populating correctly. We reverted the change, resolving the issue for all affected customers.

6:32 PM PST

This issue has now been resolved. Users should now be able to search for messages within Slack. We're sorry for the disruption we brought to your day.

4:23 PM PST

We are continuing to work towards a fix for this issue. As a workaround, users have been able to successfully search by excluding bots from their search results. Here’s how to do it:

1. Search for a message in Slack
2. Click on the “More filters” option
3. Check the box that reads “Exclude apps, bots, and workflows”

Thank you for your continued patience.

3:15 PM PST

Thank you for your continued patience while we work on a fix. As a potential workaround, some users have been able to search successfully by excluding bots from their search results. We’ll continue to provide updates as we make progress on this.

2:06 PM PST

Some users are experiencing issues when searching for messages in Slack. We’re on the case and will provide another update once we have more details to share. We’re sorry for the disruption here.

1:34 PM PST