Wednesday March 22, 2023

Issue summary:
On March 21, 2023 at 7:32 AM PDT to March 22, 2023 at 8:06 AM PDT, the "Time when workflow started" variable is missing from all steps of the Workflow Builder for new and existing workflows. If the variable was used to publish to a Google Sheet, the cell would be empty.

We discovered a bug that made date fields invisible without any errors displayed, though workflows were still running and had access to the value.

We have released a fix on March 22, 2023 at 8:06 AM PDT. Previously impacted workflows need to retrieve the timestamps from the workflow in the Workflow Builder. We appreciate your patience while we sorted this out.

1:49 PM PST

We've resolved the issue impacting the "Time when workflow started" variable on Workflow Builder. If you notice a missing timestamp in an affected spreadsheet for previously impacted workflows, you'll need to open the workflow in the Workflow Builder to get the timestamps from the activity tab and enter them into the sheet manually.

You can see detailed steps from our Help Center here: https://slack.com/help/articles/360055655493-View-workflow-activity-in-Workflow-Builder

Thanks for bearing with us and we apologize for or the disruption we brought to your day.

9:54 AM PST

We’re seeing signs of improvement, but we are still monitoring the situation. We’ll confirm once the issue is fully resolved or we have another update to share.

8:59 AM PST

A fix to the recent issue with the Workflow Builder is currently being deployed; we will provide an update once functionality has been fully restored. Thank you for your patience.

7:50 AM PST

We're in the process of putting together a fix for the recent issue with the Workflow Builder. We'll provide new information as soon as it's available.

7:23 AM PST

No additional news to share just yet, but we’re focused on getting things back to normal as quickly as we can. We’ll provide new information as soon as it’s available.

6:55 AM PST

We’ve identified the cause of this issue with this Workflow Builder variable and we’re working on getting a fix out as soon as possible. We appreciate you bearing with us in the meantime.

6:25 AM PST

We’re working to fix this issue with this Workflow Builder variable and will post an update here when we have more to share. Thanks for your patience.

5:55 AM PST

We're still investigating this issue but don't have anything further to share at this time. We'll be back with another update in 30 minutes.

5:20 AM PST

The “Time when workflow started” variable is missing from all steps of the Workflow Builder. It is missing for new workflow configurations, and existing workflows using “Time when workflow started” are still running but may have incomplete data for this variable. We are currently investigating this and apologize for any inconvenience.

4:45 AM PST