Friday April 28, 2023

Incident

Slack.com links are broken for some users on Enterprise Grid

Issue Summary:
From April 19, 2023 at 3:05 PM PST until April 28, 2023 at 7:51 PM PST, customers signed in with an Enterprise Grid workspace may have experienced unexpected redirect behaviour when navigating https://slack.com/ links.

We appreciate your patience as we investigated the issue. Our engineering team has implemented a fix to resolve the routing behaviour; however, please reach out to feedback@slack.com if you continue to experience any trouble.

10:09 PM PST

Some users on Enterprise Grid are reporting incorrect routing when accessing https://slack.com/ links. Users are finding themselves at an incorrect landing page. We're looking into this and will share an update once we have more information.

Thank you for your patience.

5:01 PM PST

Services affected

Connectivity

Status

Incident