Wednesday May 31, 2023

Incident

Users reporting issues with keyboard shortcuts

Issue summary:
On May 31, 2023 from 5:15 PM PDT to 7:12 PM PDT, some customers experienced issues with using keyboard shortcuts.

We’ve traced that this issue was caused by a recent code change. We’ve rolled back this change, resolving the issue for all impacted customers.

10:57 PM PST

We’ve identified the issue and deployed a fix. Please reload Slack (Command/Control + Shift + R) and let us know if you are still running into any issues. Apologies for the troubles today, and thank you again for your patience.

7:41 PM PST

Some users may be experiencing issues with using keyboard shortcuts. We’re investigating, and will let you know as soon as we have an update to share. We appreciate your patience in the meantime.

7:01 PM PST

Services affected

Messaging

Status

Incident