Tuesday May 23, 2023


Some users are reporting issues triggering shortcut Workflows

Issue summary:

From May 19, 2023 at 12:00 AM PDT until May 25, 2023 at 8:00 AM PDT, some users may have experienced issues triggering shortcut workflows.

We carried out our investigation and determined that cached data on the back end temporarily broke legacy workflows. In the process of determining our path to a resolution the issue resolved itself. We are taking the necessary steps to prevent similar issues in the future.

11:00 AM PST

We've resolved the issue with triggering shortcut workflows. Thank you very much for your patience while we worked on getting this fix completed. We're sorry for the disruption caused.

8:36 AM PST

We're continuing to work to fully resolve the issue triggering shortcut Workflows and we will provide an update as soon we have more information to share. Sorry for the trouble here and thank you for your patience.

1:42 AM PST

We’re still looking into the cause of the executing workflows issue, and we’ll provide new information as soon as it’s available. We apologize for the continued trouble.

5:23 AM PST

Some users are reporting issues triggering shortcut Workflows at the moment. The team are currently working hard to fix this. We're very sorry for any inconvenience caused in the meantime.

3:55 AM PST

Services affected