7:56 AM PST
On June 11, 2023 from 10:57 AM PDT to 12:10 PM PDT, some users may have experienced difficulties when trying to access Slack due to a database issue.
The underlying cause has since been determined and remediation steps were applied. This resolved the above for all impacted users.
7:56 AM PST
The fix we rolled out resolved the issue and customers should no longer be experiencing any trouble with connecting to Slack. Apologies for the trouble today and thank you for your patience.
1:02 PM PST
We've issued a fix to the connectivity issues we were seeing earlier and believe this should resolve the problem for the small number of teams impacted. We'll continue to monitor this change to ensure that the issue is resolved. If you are still seeing any issues connecting to Slack, please reach out to firstname.lastname@example.org and we'll investigate. We apologize for the disruption!
12:49 PM PST
Some users might be experiencing connectivity issues when trying to access Slack. We're actively investigating this issue and will provide another update once we have more details to share. We’re sorry for the disruption.
12:11 PM PST