On July 13, 2023 between 12:19 PM PDT and 12:36 PM PDT, some users encountered errors which led to being unable to load threads, send DMs, joining channels, and accessing Slack overall.
This issue was a result of a failed host in our database infrastructure. We quickly replaced this host, fixing the problem for all impacted users.
Users should no longer be experiencing any trouble accessing Slack.
2:25 PM PST